Portfolio

Customer Guide Video: Boost Infinite

This video was part of a series that walks customers through various processes commonly encountered with their wireless service. I wrote and edited all of the following examples.

Skilled Used

Premiere
After Effects

Example 1

Example 2

Example 3

Gamification Concepts

I've been making some short gamification concepts that highlight the power of Storyline and the possibility of fun in the learning experience.

Here's an example I made featuring my cat.

Here's another example that teaches key customer service soft skills to our frontline support staff.

Skilled Used

Storyline

Example

Floor Redesign

To assist with visualizing designs for our corporate headquarter redesign, I created a 3D flythrough model to bring our ideas to life.

Skilled Used

SketchUp
Premiere

Example

Internal Role Promotional Video

This project was meant to generate excitement over the expansion of our Incubator team. This team:

Uses live customer interactions to test new tools and processes
Hosts live corporate observations of customer interactions
Provides a stepping stool for agents to further their careers in the corporate space

I wrote the script, built the set, edited the video, and launched it to the field.

Skilled Used

Premiere
After Effects

Example

Tech Curriculum Video

This video is a part of the Tech curriculum that teaches agents how to assist customers with equipment issues.

Skilled Used

Premiere

Example